I’m a strategic marketer with experience in audience-first campaigns, data-informed decision-making, and cross-functional leadership. Below are my professional qualifications and key skills.


Core Capabilities

LIFECYLE MARKETING & FUNNEL STRATEGY

Design and optimize segmented lifecycle journeys that guide audiences from early interest through application, onboarding, and engagement. Experienced in mapping funnels, identifying drop-offs, and aligning messaging to readiness and intent.

CRM & MARKETING AUTOMATION

Build and manage automated workflows and nurture systems in Slate CRM, including segmentation logic, behavioral triggers, and status-based messaging. Design systems that are flexible, measurable, and scalable across cycles.

CONVERSION-FOCUSED MESSAGING

Translate complex offerings into clear, audience-centered value propositions. Write and iterate lifecycle email copy aligned to funnel stage, user motivation, and campaign goals.

TESTING, OPTIMIZATION & PERFORMANCE ANALYSIS

Use engagement data and funnel movement to inform iteration and prioritization. Comfortable testing subject lines, content structure, tone, and timing, and adjusting strategy based on real-world performance.

CAMPAIGN & GROWTH EXECUTION

Plan and execute multi-channel campaigns across email, web, events, and content. Balance short-cycle growth initiatives with long-term lifecycle systems.

CROSS-FUNCTIONAL COLLABORATION & OWNERSHIP

Partner with enrollment, web, analytics, faculty, and leadership teams to align messaging with real user behavior and institutional priorities. Comfortable owning strategy, execution, reporting, and iteration.

Results & Impact

Selected Results:

  • Drove a 20% YoY increase in qualified leads through multi-channel marketing and lead generators.

  • Achieved a 239% increase in event registrations and 191% increase in attendance through targeted campaigns.

  • Contributed to a 72% increase in total applications through CRM-enabled strategy and data-driven content.

  • Increased application submission rates by 50% through improved messaging, segmentation, and automation.

  • Supported long-term program growth of 79% (MS) and 40% (PhD) by aligning marketing strategy with funnel behavior.

Professional History

Experience

University at Buffalo, Jacobs School of Medicine and Biomedical Sciences, Office of Biomedical Education

Assistant Director, Communications (Marketing Lead) | 2023-Present
Admissions Coordinator | 2018-2023

School of Pharmacy and Pharmaceutical Sciences

Enrollment Marketing Consultant, Extra Service | 2020-2024

School of Engineering and Applied Sciences, Mechanical and Aerospace Engineering

Academic Coordinator | 2014-2018

EDUCATION

MA, Educational Leadership | University of Central Florida | Orlando, FL

BA, Psychology, Honors | Buffalo State College | Buffalo, NY

Additional Graduate Coursework: Graphic Design, Photography, Information Design, Information Technology, Digital Narratives | SUNY Polytechnic Institute

Skills & Tools

Lifecycle & CRM

Audience segmentation

Lifecycle journeys & nurture frameworks

Automated workflows & behavioral triggers

Analytics & Reporting

Funnel analysis & performance monitoring

CRM reporting & Tableau dashboards

KPI & OKR development

Translating data into recommendations

Messaging & Content

Lifecycle email strategy

Conversion-focused copywriting

Messaging frameworks & positioning

Design & Execution

Adobe Creative Suite

UX Clarity & visual hierarchy

Branding

Project & Workflow Management

Campaign planning & prioritization

Cross-functional coordination

ClickUp (workflows, dashboards, project tracking)

What Teams Rely on Me For

Making sense of complex offerings and processes

Turning fragmented marketing efforts into cohesive lifecycle systems

Improving conversion and engagement without adding noise

Adapting strategy when conditions or timelines change


Adobe Creative Cloud

InDesign

Lightroom

Premiere Pro

After Effects

Premiere Rush

Illustrator

Canva

Adobe CMS

Figma

Slate (CRM)

ClickUp

ChatGPT

Tableau

Adobe PDF

Claude

Squarespace

Microsoft Office

Formstack