I’m a strategic marketer with experience in audience-first campaigns, data-informed decision-making, and cross-functional leadership. Below are my professional qualifications and key skills.
Core Capabilities
LIFECYLE MARKETING & FUNNEL STRATEGY
Design and optimize segmented lifecycle journeys that guide audiences from early interest through application, onboarding, and engagement. Experienced in mapping funnels, identifying drop-offs, and aligning messaging to readiness and intent.
CRM & MARKETING AUTOMATION
Build and manage automated workflows and nurture systems in Slate CRM, including segmentation logic, behavioral triggers, and status-based messaging. Design systems that are flexible, measurable, and scalable across cycles.
CONVERSION-FOCUSED MESSAGING
Translate complex offerings into clear, audience-centered value propositions. Write and iterate lifecycle email copy aligned to funnel stage, user motivation, and campaign goals.
TESTING, OPTIMIZATION & PERFORMANCE ANALYSIS
Use engagement data and funnel movement to inform iteration and prioritization. Comfortable testing subject lines, content structure, tone, and timing, and adjusting strategy based on real-world performance.
CAMPAIGN & GROWTH EXECUTION
Plan and execute multi-channel campaigns across email, web, events, and content. Balance short-cycle growth initiatives with long-term lifecycle systems.
CROSS-FUNCTIONAL COLLABORATION & OWNERSHIP
Partner with enrollment, web, analytics, faculty, and leadership teams to align messaging with real user behavior and institutional priorities. Comfortable owning strategy, execution, reporting, and iteration.
Results & Impact
Selected Results:
Drove a 20% YoY increase in qualified leads through multi-channel marketing and lead generators.
Achieved a 239% increase in event registrations and 191% increase in attendance through targeted campaigns.
Contributed to a 72% increase in total applications through CRM-enabled strategy and data-driven content.
Increased application submission rates by 50% through improved messaging, segmentation, and automation.
Supported long-term program growth of 79% (MS) and 40% (PhD) by aligning marketing strategy with funnel behavior.
Professional History
Experience
University at Buffalo, Jacobs School of Medicine and Biomedical Sciences, Office of Biomedical Education
Assistant Director, Communications (Marketing Lead) | 2023-Present
Admissions Coordinator | 2018-2023
School of Pharmacy and Pharmaceutical Sciences
Enrollment Marketing Consultant, Extra Service | 2020-2024
School of Engineering and Applied Sciences, Mechanical and Aerospace Engineering
Academic Coordinator | 2014-2018
EDUCATION
MA, Educational Leadership | University of Central Florida | Orlando, FL
BA, Psychology, Honors | Buffalo State College | Buffalo, NY
Additional Graduate Coursework: Graphic Design, Photography, Information Design, Information Technology, Digital Narratives | SUNY Polytechnic Institute
Skills & Tools
Lifecycle & CRM
Audience segmentation
Lifecycle journeys & nurture frameworks
Automated workflows & behavioral triggers
Analytics & Reporting
Funnel analysis & performance monitoring
CRM reporting & Tableau dashboards
KPI & OKR development
Translating data into recommendations
Messaging & Content
Lifecycle email strategy
Conversion-focused copywriting
Messaging frameworks & positioning
Design & Execution
Adobe Creative Suite
UX Clarity & visual hierarchy
Branding
Project & Workflow Management
Campaign planning & prioritization
Cross-functional coordination
ClickUp (workflows, dashboards, project tracking)
What Teams Rely on Me For
Making sense of complex offerings and processes
Turning fragmented marketing efforts into cohesive lifecycle systems
Improving conversion and engagement without adding noise
Adapting strategy when conditions or timelines change
Adobe Creative Cloud
InDesign
Lightroom
Premiere Pro
After Effects
Premiere Rush
Illustrator
Canva
Adobe CMS
Figma
Slate (CRM)
ClickUp
ChatGPT
Tableau
Adobe PDF
Claude
Squarespace
Microsoft Office
Formstack